About AMG
A collection partner built on discipline, data and respect
AMG Collection Services Inc. exists to help businesses recover what they are owed — professionally, securely and measurably.
Our story
From startup to structured operations
AMG began operations in May 2020 as Country Credit Collection Services and adopted the AMG Collection Services Inc. name in September of the same year.
From its office at the Worldwide Corporate Center on Shaw Boulevard, Mandaluyong City, AMG has grown into a structured receivables management operation: trained collection teams, documented processes, contact center technology and the controls that institutional clients expect of a vendor handling their customers and their data.
May 2020
Operations begin
The company starts operations as Country Credit Collection Services, building its first collection teams in Metro Manila.
Sept 2020
AMG Collection Services Inc.
The company rebrands as AMG Collection Services Inc., establishing the identity it carries today.
Today
A growing receivables partner
AMG serves financial institutions, fintechs and lenders from its Mandaluyong City operations center — combining voice, digital and field collection capabilities.
Our Mission
To improve our clients' financial recovery through disciplined, data-driven collection operations — while treating every customer with professionalism and respect, and protecting the information entrusted to us.
Our Vision
To be a trusted receivables management partner for the Philippines' leading financial institutions — known for recovery performance, operational integrity and responsible customer engagement.
Our values
What we hold ourselves to
Integrity
We collect the right way — honestly, transparently and within the rules our clients and regulators expect.
Performance
We measure ourselves by recovery outcomes, and we structure our operations and commercial terms around them.
Respect
Every customer contact is professional and courteous. Effective collection does not require intimidation.
Accountability
Clear ownership, supervised operations and honest reporting — including when results fall short.
Innovation
We keep improving how we segment, contact and recover, using data and technology rather than habit.
Security
Client and customer information is protected through disciplined controls at every step of our operations.
Get to know AMG in person.
We're happy to walk your team through our operations, controls and commercial models.