Accounts Receivable Management · Philippines
Recover more from your receivables.
AMG Collection Services helps banks, fintechs and lenders turn delinquent portfolios into recovered revenue — through trained collection professionals, data-driven strategies and disciplined, compliant operations.
Performance-based engagement available — No Collection, No Pay.
- Established 2020
- Philippine Operations
- Data-Driven Collections
- Technology-Enabled
- Compliance-Focused
About AMG
Built for better collection performance
AMG Collection Services Inc. provides professional accounts receivable management to organizations that need disciplined, scalable and measurable recovery operations.
Established in 2020 and operating from Mandaluyong City, AMG combines experienced collection professionals, structured strategies, technology and responsible customer engagement — so clients recover more while protecting their brand and their customers' trust.
2020
Operating Since
Mandaluyong City, PH
Head Office
No Collection, No Pay
Commercial Model
- In-house voice, SMS and digital collection operations
- Portfolio segmentation and data-driven treatment strategies
- External agency coordination and field support where applicable
What we do
Collection services that cover the full recovery lifecycle
From first-party early delinquency to mature portfolios, AMG deploys the right mix of people, channels and strategy.
Accounts Receivable Management
End-to-end management of overdue accounts, from portfolio intake through recovery and reporting.
Tele-Collections
Professional outbound and inbound voice collection, run by trained agents on contact center technology.
Digital Collections
SMS and approved digital channels that extend customer reach beyond voice.
Portfolio Segmentation
Accounts segmented by delinquency stage, balance, behavior and recovery potential.
Collection Strategy Management
Treatment strategies built from account aging, portfolio characteristics and performance data.
Performance Analytics
Continuous monitoring of recovery performance, productivity and portfolio trends.
External Agency Management
Coordination and monitoring of external collection partners for broader portfolio coverage.
Field Collection Support
Field visitation support for accounts that require in-person engagement, where applicable.
Why AMG
A partner built around your recovery outcomes
Six operating principles shape how every AMG portfolio is managed.
Performance Driven
Operational decisions are guided by measurable portfolio outcomes — recovery, contact rates and conversion — not activity for its own sake.
Technology Enabled
Collection operations run on contact center, communication and monitoring technology, so campaigns are executed consistently and tracked end to end.
Experienced Operations
Structured teams of trained agents, team leaders and supervisors manage accounts through the full collection lifecycle.
Scalable
Agent capacity and campaign resources are aligned to portfolio volume, so operations grow with your placement without losing discipline.
Data Focused
Portfolio and performance data drive segmentation, strategy changes and reporting — clients see what is happening and why.
Compliance Conscious
Operations are supported by internal information security controls, data privacy procedures and responsible engagement standards.
Commercial Model
No Collection, No Pay.
Results aligned with your business.
For qualified portfolios, AMG offers performance-based arrangements where fees are earned only on amounts actually recovered. Your collection cost moves with your recovery — and our incentives stay exactly where yours are.
How AMG works
A disciplined path from placement to recovery
Five stages, each measured — so you always know where your portfolio stands.
- 01
Portfolio Assessment
We study your portfolio's composition, delinquency profile and recovery objectives before a single account is worked.
- 02
Segmentation
Accounts are grouped by aging, balance, behavior and contactability to determine the right treatment for each segment.
- 03
Strategy Deployment
Voice, SMS and digital contact strategies are deployed per segment, executed by trained collection teams.
- 04
Performance Monitoring
Recovery outcomes, contact rates and agent productivity are tracked continuously and reported to you.
- 05
Optimization
Strategies are refined using operational data, shifting effort to the treatments that recover more.
How value moves through AMG
From portfolio to recovery
Every placement follows a disciplined lifecycle — so recovery is the product of process, not chance.
Portfolio Intake
Secure data onboarding
Segmentation
Right accounts, right treatment
Engagement
Voice, SMS and digital contact
Collection
Payments and arrangements
Reporting
Full portfolio visibility
Optimization
Strategies refined by data
Technology & Security
Operations powered by technology, protected by controls
AMG runs collection campaigns on modern contact center and data infrastructure — with information security controls throughout.
Contact Center Technology
Structured voice collection operations supported by modern telephony — campaign dialing, call outcome capture and supervised queues.
Data Management
Controlled intake, processing and management of collection portfolio data throughout the placement lifecycle.
Analytics & Reporting
Performance monitoring and structured reporting built to support operational decisions and client visibility.
Secure Connectivity
Appropriate secure communication technologies for client data exchange and operational connectivity.
Access Management
Role-based access principles and controlled system permissions across collection platforms.
Operational Monitoring
Monitoring of systems, users and collection activity to support quality, security and accountability.
Industries
Trusted across financial and digital industries
AMG manages receivables portfolios for organizations across the Philippine financial ecosystem.
Banks
Credit cards, personal loans and consumer banking portfolios.
Digital Banks
Digital-first lending products at fintech volume and pace.
Fintech
App-based lending, BNPL and embedded finance receivables.
Consumer Lending
Salary, personal and appliance loan portfolios.
E-Commerce
Marketplace credit, seller financing and installment programs.
Financial Services
Insurance, leasing and other receivables-heavy operations.
Telecommunications
Postpaid, device financing and enterprise billing accounts.
Other Portfolios
Any business with a significant accounts receivable book.
Let's improve your collection performance.
Whether you are managing early-stage delinquency or mature receivables, AMG can help you build a collection approach aligned with your recovery goals.